The Simple Truth
The simple fact is that utility companies often make mistakes when it comes to billing customer accounts.
This can occur for multiple reasons:
- 1. Incorrect rate plans are applied
- 2. Volume discounts are not offered
- 3. Monthly usage is estimated and then never revised for accuracy
The result of these unintentional, yet frequent mistakes can add up to tens of thousands of dollars over time. Madison’s Utility Bill Auditing service finds these costly mistakes and obtains refunds on your behalf.
Madison is able to review and analyze past invoices for all three major utilities:
- -Natural Gas
All that is required is a signed Letter of Authorization and we can pull the necessary information directly from the utility provider.
Auditing utility invoices can be a complicated process. Madison's team of expert auditors have the ability to review past utility invoices and locate errors such as incorrect rate plans, missed adjustments from prior estimations, etc., thus creating the opportunity for refunds or credits back to you. Once complete, a detailed report will be generated with all supporting documentation necessary. Madison's lead auditor then presents this information to the utility on your behalf and pursues the refunds and credits that are due.
Creating Savings for the Future
After we are able to identify and resolve the reasons for past incorrect billing, not only can we expect those savings to continue from then on, Madison has the tools to negotiate lower rates in deregulated markets on your behalf, at no cost to you. This creates multiple layers of savings that you can carry into the future; savings that will directly affect your bottom line.